Are you currently working (or previously worked) for a hospitality tech company and looking for a change? Maybe to a company with:
An industry-leading product you can proudly represent (and won’t crash in software demos)
Consistent quotas that don’t increase everytime you sneeze
A collaborative team environment with clear rules of engagement so you can focus on competing with yourself, not your colleagues
Multiple “Best Places to Work” awards year after year (we’re talking counting them on two hands we also ranked #7 on Glassdoors’s 2024 Top Companies to work for, Small-Midsize Companies list! 🎉)
Managers that respect and encourage your work-life balance (we’ve got families too!)
Diverse client segments across the industry from Fast Casual to Fine Dining
Nearly 2X company growth for the last four consecutive years
Preferred Markets - Seattle, Houston, San Francisco, Dallas, Phoenix, Chicago..but those are "preferred" - really, we'll take the right person from anywhere!
We’re looking for senior hospitality tech sales professionals who have previous restaurant operations experience. Our sales team is composed exclusively of former restaurant ops folks (99% FOH) who have left shift schedules, back to backs and backed up grease traps for a second career - the craft of sales.
MarginEdge makes software, but as restaurant people, hospitality and restaurants are truly at the core of who we are. We know you have to live it to get it - so we don’t hire salespeople and teach them about restaurants. We hire restaurant people and teach them a new craft for the next chapter of their career (with better work hours!).
We prep for software demos like we prepped for service. It’s a performance: we focus on our mise en place and polish every glass, so when the curtain goes up, all our guests - or prospects - see is that we love what we do. Lucky for us, we really do love it.
We talk about our sales process like we talk about recipes. Cold calls are like the Maldon flakes on top of a chocolate chip cookie - they can’t be left out unless you want a subpar cookie experience (and ain’t nobody got time for that).
And we’ve been replying to each other with, “Heard,” and, “Yes Chef,” long before The Bear (but we’re still big fans).
We are an Arlington, Virginia/DC-based company and we are looking for new members of our sales team to be based in all major cities across the country.
This is a work-from-home position but you’ll still be on your feet from time to time calling on restaurants in your area in person. We’re talking bringing donuts to restaurants, trading restaurant war stories and adding a whole lot of empathy to the conversation. Busting out your retired non-slips for it is up to you.
About us:
As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data. We are venture-backed and serve more than 6,000 restaurants across the U.S. and Canada.
Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We enable restaurants to make magic while knowing we are doing the same for them.
About you:
Your day-to-day:
Contact restaurant owners and restaurant small chain executives across the country to excite them about our platform and “help us help them.” Our goal is to give restaurant managers and owners daily visibility into their Prime Costs, so there are no surprises at the end of the month.
Generate your own business (we are making great strides with lead generation, but you can't achieve quota without bringing in a fair amount of business that you bring in yourself )
Execute discovery calls or meetings (listen), then a web-based demo (listen some more and talk a little bit).
Adhere to predefined activity metrics (including calls, emails and visiting restaurants).
Stay organized because you are serious about using our database platform (Salesforce) every day.
Responsible for prospecting 3-20 unit restaurant groups.
Your have-to-haves:
Hospitality tech sales experience as an Account Executive. You have a proven track record of generating your own business and closing deals.
You are a former full-service restaurant general manager or assistant general manager (bonus points for experience with a national or regional multi-unit restaurant chain).
Professional, succinct writing skills are requirements, perhaps higher than in your past restaurant positions. A writing sample may be required.
Following your career running restaurants, you are open to your next career- a craft different from your previous, but a craft, nonetheless.
Shifting from restaurant ops to sales, you’re still happy to work hard, and thrilled to be doing it during traditional business hours.
Respect for process, personalization, and relevance.
You love being a part of a team. Every day we say, “We win together” (yeah it sounds corny when we say it, but we say it anyway cause it’s true).
You love restaurants. Everybody loves restaurants but you really love restaurants.
Your nice-to-haves:
From your restaurant experience, you know sales cures all, and that every minute a manager is in the office is a minute that they are not with staff and/or guests.
Experience using Salesforce or other CRM systems.
You are curious. You are constantly trying to learn and improve in your craft.
You have a hobby/passion. You love something other than your current job!
Show me the money:
Annual compensation for a fully-ramped Account Executive is $100,000 - $120,000 per year based on a $65,000 base salary + commission + bonuses, and your commission is uncapped. We even pay residuals for post-close deals (up to 18 months). It takes about 7 months to reach full productivity to be considered fully ramped.
For the first three months, new hires are compensated with a non-recoverable draw against commissions to assist during your ramp period.
And where do you go from there? The sky’s the limit! We offer several opportunities for promotion over time and our most tenured Reps are making $165K+ at quota. Granted - this takes years and it's not easy, but the potential is always there. Our commission plans are subject to change (but we’ll let you know if/when that happens!).
Benefits (because hospitality means taking care of our people too):
We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We strive to provide the foundation for a career you love and a life outside of work you love just as much with:
Unlimited paid time off (with manager approval) we encourage your healthy work-life balance!
Medical, dental, vision, and short/long-term disability insurance (preventative care for the win)
Health Savings Account with 100% employer match (dependent upon your medical plan selection)
Commuter benefits with employer contribution (excluding limos and helos - for now)
Generous life insurance plan
11 company-paid holidays
401(k) and matching 100% on the first 3% of compensation
Stock options to buy into everything we are doing to support this industry
12-weeks fully paid parental leave
Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!)
A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes
Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor.
Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022 and 2023!
And most important, what our customers think about our work on Capterra and G2 Crowd.
Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.